1. What cookies are
Cookies are small text files or similar technologies placed on or read from a device when a website is used.
They can be session-based, meaning they expire when the browser closes, or persistent, meaning they remain for a defined period.
2. Who is responsible
For the EU Store, the controller is:
Japanese Melody Europe B.V.
Keizersgracht 520, H1017 EK
Amsterdam
The Netherlands
Email: support@japanese-melody.com
3. Cookie categories
Strictly necessary cookies
These are required to operate the EU Store and may include technologies used for:
cart and checkout;
payment and fraud prevention;
login and account security;
load balancing;
language and market selection;
privacy and consent choices; and
core website functions.
Where legally permitted, necessary cookies are used without consent because the requested service cannot function properly without them.
Functional cookies
These remember optional choices and improve convenience, such as display preferences, recently viewed products, or enhanced support features.
Consent is requested where required by law.
Analytics cookies
These help us understand how visitors use the EU Store, which pages and products are viewed, whether errors occur, and how campaigns perform.
Analytics providers may include Shopify and Google where enabled.
Non-essential analytics cookies are activated only after consent where required.
Advertising and social-media cookies
These may be used to:
measure advertising effectiveness;
limit repeated advertisements;
build advertising audiences;
show more relevant advertising;
measure conversions; and
enable social-media functions.
Providers may include Google, Meta, and other platforms shown in the cookie-preference centre.
These technologies are activated only after valid consent where required.
4. Specific advertising and analytics technologies
Subject to your consent choices and the tools currently enabled, the EU Store may use:
Google Analytics, Google Ads conversion tracking, Google Tag Manager, Google Consent Mode, remarketing, enhanced conversions, and related Google measurement technologies.
Possible data includes online identifiers, IP address, device and browser information, page and product activity, advertising click identifiers, and purchase or conversion events. Where enhanced conversions are enabled, appropriately protected customer information may be used only under the applicable legal and consent conditions.
Meta
The Meta Pixel, Meta Conversions API, conversion measurement, Custom Audiences, remarketing, and related Facebook and Instagram advertising technologies.
Possible data includes online identifiers, IP address, device and browser information, page and product activity, and purchase or conversion events. Where audience or matching functions are enabled, appropriately protected customer information may be used only under the applicable legal and consent conditions.
The precise cookies, identifiers, providers, purposes, and durations active at any time are shown in the live cookie-preference centre.
5. Consent signals
For Google services, the EU Store is intended to communicate the visitor’s choices using Google Consent Mode or another compatible mechanism, including relevant advertising, analytics, user-data, and personalisation consent signals.
For Meta services, the EU Store is intended to prevent the Meta Pixel and other non-essential browser tracking from firing before valid consent where required. Server-side Meta events must also respect the visitor’s consent choice.
A policy statement alone is not a technical consent control. The consent banner, tag manager, Shopify integrations, pixels, and server-side connections must be configured and tested so that they behave consistently with the visitor’s choice.
6. Legal bases
We use strictly necessary technologies to provide the service requested by the user and to pursue essential security and operational purposes.
We rely on consent for non-essential cookies and similar technologies where required.
You may withdraw consent at any time.
7. Managing your preferences
When you first visit the EU Store, you can accept, reject, or customise non-essential cookies through the cookie banner.
Rejecting non-essential cookies must be as easy as accepting them.
You can later change or withdraw consent through the “Cookie settings” or equivalent link in the website footer.
Withdrawing consent does not affect the lawfulness of processing that occurred before withdrawal.
8. Current cookie details
The specific cookies, providers, purposes, and durations can change as the EU Store and its apps are updated.
The current cookie list and available controls are displayed in the cookie-preference centre. This Cookie Policy should be read together with that live list and our Privacy Policy.
9. Browser controls
You can also delete or block cookies through browser settings. Blocking strictly necessary cookies may prevent parts of the EU Store, account, cart, or checkout from functioning.
10. International processing
Some cookie and analytics providers may process data outside the European Economic Area. Where required, international transfers are protected through the safeguards described in our Privacy Policy.
11. Changes
We may update this Cookie Policy when technologies, providers, or legal requirements change. The updated date appears at the top of this document.